Returns & Exchanges
At Sublime, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your purchase isn't a perfect fit, we are committed to making the exchange or refund process as effortless as your style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Ensure items are in their original condition with tags attached, and place them securely in the original packaging or a sturdy mailer.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are covered.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once we receive and inspect your items, your refund will be processed within 5-7 business days.
